Communication
Planning
Organizing
Implementation
Building Relationships
Measuring

– Change: Keep Up!
– Creative Thinking
– Decision Making for Support Staff
– Negotiation
– Problem Solving for Individuals
– Problem Solving for Teams

CHANGE: KEEP UP

Familiarize yourself with the increasing pace of change, become acquainted with tools and techniques to prepare for change, plan for contingencies, track and report progress and celebrate endings. Use this course to build your change master skills as well as preparing for the challenges of resistance from key people within the team.

Who Should Attend?
Leaders, followers and support personnel are all invited to this presentation. Sales, purchasing, material management, production, custodial staff, makes no difference. Each of us is involved in the organizational process of change.

What Skills Will They Learn?
– Take the pace of change into consideration
– Identify networks and loyalties that will dissipate
– Evaluate organizational resiliency
– Build commitment to change
– Anticipate resistance
– Target the activities with the biggest impact
– Develop and implement enabling processes for change
– Create strategic agility and accurate tracking systems
– Use proven action planning models
– Effectively communicate rationale
– Get to the point each and every time
– High involvement for high success
– Share the vision way too often
– Reward the advocates of change
– Demonstrate your commitment to change
– Acknowledge progress incrementally

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