MEASURING

Setting customer-based performance standards and then tracking and reporting performance are valuable skills to organizations. Participants in these courses will gain personal commitment and competence regarding measuring and controlling their area of responsibility. Matrix Layouts, charts and diagrams are designed and developed throughout these courses.

Here is a list of customizable modules for this base course:
– Assertive Skills
– Attention Skills and Memory Development
– Performance Improvement
– Reengineering
– Stress Management