– Assertive Skills
– Attention Skills and Memory Development
– Performance Improvement
– Reengineering
– Stress Management

ATTENION SKILLS: LISTENING AND MEMORY DEVELOPMENT

Improved listening and memory means improved office efficiency and productivity. Most workers spend 40%-50% of their day listening, but the average retention level is only 25%. Listening and memory are closely related skills. Learn about how to pay others a compliment by listening.

Who Should Attend?
Employees who want to strengthen their listening and memory skills to improve work place effectiveness.

What Skills Will They Learn?
– Distinguish between facts and interference to improve listening skills
– List and sort as you listen, creating categories or main ideas to increase memory skills
– Apply memory techniques for remembering faces, names, facts, figures and ideas more readily and accurately
– The function of listening
– Techniques for better listening
– Techniques for improving memory using imagery and association
– Facts versus interferences

{ Printable Version }