– Assertive Skills
– Attention Skills and Memory Development
– Performance Improvement
– Reengineering
– Stress Management

ASSERTIVE SKILLS

Assertive behavior skills will allow you to handle conflict and express yourself in a manner that will facilitate effective communication and develop personal satisfaction and self-respect.

Who Should Attend?
Employees who want to build their confidence in working with others in any situation.

What Skills Will They Learn?
– Develop a more harmonious work environment
– Respond to new situations with greater control
– Develop a more expressive communication style
– Handle criticism and aggression
– Resolve conflict situations
– Understanding passive, aggressive and assertive behavior
– Learn steps to effective communication
– Practice using listening skills
– Apply assertiveness techniques

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