Problem employees adversely affect productivity, morale, motivation and team effectiveness. This course will help you learn how to deal more effectively with a broad range of problem employees.
Who Should Attend? Government supervisors and managers who want specific strategies for dealing with problem employees.
What Skills Will They Learn? – Distinguish between difficult employees and problem employees
– Discourage problem behavior
– Deal effectively with problem employees
– Use strategies to cope with difficult behavior
– Recommend the Employee Assistance Program
– Keep disruption from spreading
– Deal effectively with the problem employee
– Build positive relationships
