Who Should Attend?
Supervisors, managers and staff employees who are strongly motivated toward gaining an increased understanding of self and others.
What Skills Will They Learn?
– Better understand how values and other factors influence our perceptions of other people
– Identify the stages groups go through in their development
– Select group cohesiveness factors
– Appreciate the importance of an organizational climate on behavior
– Identify types of organizational change and typical responses to this change
– Adopt guidelines for introducing change
– Identify methods to develop more positive attitudes
– Discuss methods to build support within an organization
– Examine behavior problems that require skilled intervention
– Identify coping responses to stress prevalent in your organization
– Develop "Attitudes of Possibility"
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