Who Should Attend?
All employees who give formal or informal briefings. Preparation of materials outside of class may be required.
What Skills Will They Learn?
– Define the purpose and objectives of the briefing
– Analyze the intended audience
– Select and organize materials
– Deliver briefings that instruct, inform, motivate or persuade the audience
– Complement briefings with visual aids
– Give and receive constructive criticism
– Handle questions from a hostile or negative audience
– Recognize your strengths and weaknesses
– List the steps to organize a briefing
– Learn about the effective use of visual aids
– Discover how to conduct an effective question and answer period
– Handle stage fright
– Use appropriate platform techniques
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