Communication
Planning
Organizing
Implementation
Building Relationships
Measuring

– Brainstorming
– Communicating for Results
– Compelling Presentation Skills
– Goal Attainment
– Interpersonal Communication
– Project Management for Individuals
– Project Management for Teams

INTERPERSONAL COMMUNICATION

All individuals and teams who interact with others: customer service reps, sales, marketing managers, all types of teams, executives and leaders, managers and supervisors, professional staff, administrative and secretarial staff, individuals and groups seeking to improve interpersonal effectiveness.

Who Should Attend?
All individuals and teams who interact with others: customer service reps, sales, marketing managers, all types of teams, executives and leaders, managers and supervisors, professional staff, administrative and secretarial staff, individuals and groups seeking to improve interpersonal effectiveness.

What Skills Will They Learn?
– Notice more about your role in any interpersonal process
– Expand your self concept and present yourself with increasing openness and honesty
– Use 'perception checking' to understand others more accurately
– Increase your ability to notice and recall information
– Appreciate the potency and the subjectivity of language
– Move with awareness within non-verbal environments
– Identify and positively influence the 'communication climate'
– Notice the difference between functional and dysfunctional conflict
– Manage conflict with increased flexibility and collaborative behavior
– Improve your skills at intercultural communication

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